Privacy Policy

Updated on Jan 01, 2024

This Privacy Policy describes how Tarvaa collects, uses, and protects your personal information in connection with the use of our IoT dashboard and related services. Your privacy is important to us, and we are committed to transparency and security.

Data We Collect

  • Contact Information: Full name, email address, phone number, and company details.
  • Usage Data: Information about how you interact with our platform, such as IP address, device type, and session logs.
  • Account Information: Username, password, and optional profile photo.
  • Customer Interaction: Support tickets, feedback, and survey responses.
  • Professional Information: Job title and organization details (if applicable).

How We Use Your Data

  • To provide and maintain our services.
  • To improve platform functionality and user experience.
  • To communicate with you regarding updates, support, and notifications.
  • To ensure platform security and fraud prevention.
  • To comply with legal requirements and enforce our terms.

Data Sharing

We do not sell or share your personal information with third parties for advertising or marketing purposes. However, we may share data with:

  • Affiliated entities for operational purposes.
  • Service providers who support our platform (e.g., hosting, analytics, and support).
  • Legal authorities, if required by law or to protect our rights.

Your California Privacy Rights

California residents have the following rights under the CCPA:

  • Right to Know: Request access to the personal data we collect about you.
  • Right to Delete: Request deletion of your personal data, subject to certain exceptions.
  • Right to Opt-Out: Opt-out of data sharing or selling (we do not sell data).
  • Right to Non-Discrimination: Receive equal service and pricing, even if you exercise your privacy rights.

Data Retention

We retain your personal information only as long as necessary to provide our services or comply with legal obligations. When no longer needed, your data is securely deleted or anonymized.

Security Measures

We implement industry-standard practices to protect your data, including encryption, secure servers, and regular audits. However, no online platform can guarantee 100% security.

Minors

Tarvaa does not knowingly collect data from individuals under 16 years of age. If we become aware of such data, it will be promptly deleted.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted here with the revision date. Continued use of our services indicates acceptance of the updated policy.